Service and Support
We are absolutely committed to customer satisfaction. If you need assistance setting up or using your product, one of our engineers will be happy to help.
To make a support request, simply contact us.
All products purchased from HYPERLABS INC. carry a one-year limited warranty under the terms found on our Sales and Warranty Terms.
Returns and Refunds
HYPERLABS products may be returned within 15 days of the original purchase date. If the Calibration Seal has been broken, or the serial number tampered with, the product WILL NOT BE ACCEPTED FOR RETURN.
Credit card purchases will be refunded to the credit card used for the original transaction. For orders paid by check, a refund will be issued by check.
To request a refund, please contact us.
Customs, Duties, and Taxes
Any import duties or tarrifs, sales tax, use tax, or VAT are the sole responsibility of the buyer. HYPERLABS is based in the State of Oregon, which has no sales tax, so we do not collect any taxes at the time of sale.